FAQ Frequently Asked Questions

Our most frequenty asked questions

If you don’t see the answer to your question listed, just contact our support team and we will be happy to respond. You can contact us via email or live chat!

  Discover more about 3D Stuffmaker
How long will it take to receive my 3D printer?

    • Most orders are dispatched from our warehouse between 1-3 days of payment receipt.
    • Prices exclude any local taxes and/or duties that may apply in your country.
    • Additional shipping charges may apply for remote or difficult to reach destinations.
    • Transit time may vary depending upon the product model and destination.
    • We will ship via the following carriers worldwide:
      • TNT Express
      • DHL Express
      • Fedex Economy
      • EMS Post

Do you have any retail outlets?

iPrint Technlogies is always looking for new distributors. We currently have retailers, and are growing quickly. Keep an eye out for a retail outlet in your area. For now, you can find a full listing of our retailers here.

What kind of instructions does 3D Stuffmaker come with?

With the purchase of every 3D Stuffmaker 3D printer and 3D printer kit, we supply a very detailed assembly instruction manual. We also have our Skype technical support team on standby, so you can ask any extra questions. Along with your printer, you will also receive .stl files for various print types to help you get started. We also include 3D Stuffmaker Easy Print software for windows. If you have any trouble setting up your 3D printer, just contact support!

What kind of warranty and service guarantee do you offer?

We give a warranty that you will receive all parts to build a fully working unit and that every part left the factory after extensive testing. If you have an issue, just contact our Skype video support team for assistance.  We're happy to ship spare parts free if they fail due to faulty manufacture.  We also offer technical assistance and a broad range of spare parts to keep you printing. We do not accept any claims which go beyond what is offered above. Wear and tear  and item abuse are not covered. Warranty exclusions *The printing hot end is hot and can burn you. Use with caution. Using this devise is like using a soldering hot iron, and safety precautions are needed for its safe operation. This unit is not a toy. It is a tool, and like any other tool adult safety  and child or student supervision is needed to operate it safely.

3D printing is a revolution!

For the last 5 years, we have worked on an industrial miniaturization and CNC project that uses technology similar to reprap. This project simply puts high-tech 3D printers onto personal desktops, enabling everyone to make products that are every bit as good as leading brand products. It's a kind of industrial 3D revolution!

What is the RepRap project?

3D Stuffmaker's first 3D printers were based on RepRap blue prints, but we have evolved a lot since then!

Compared to our current models, they were based on loose experimental ideas. Our engineers have since spent countless hours re-engineering almost all parts, software and electronics so that we can provide you with reliable, low cost 3D printers. We have some of the most affordable and user-friendly printers around.

What kind of mantenance to 3D Stuffmaker printers need?

Our 3d printers require basic lubrication and cleaning. Heating elements can burn out if used outside the operating range, but can be easily replaced. The usual machine precautions apply to our 3d printer kits. Treat it with respect and it will perform at its peak. For lubrication, just wipe bearing shafts with a soft, light, soft cloth every month, to keep them shiny. Put a drop of light sewing machine (or mineral) oil on 'x z y' threaded rods and slide bearings every month. Hot end tip life depends on proper heat regulation.

How much will one spool of PLA print?

1KG of PLA is about 100m long in 3mm form. That is about the volume of a 1.5 liter milk carton if printing a solid object. When printing a honeycomb object it can be 10 times this volume or 100 times if the object is totally hollow.  A standard nozzle extrudes about 2.5 meters per minute.

What kind of printing filament do you use?

We use PLA in our 3d printers. PLA (Poly Lactic Acid) is an ideal material to use in 3D printers. It's a biodegradable polymer derived from 100% renewable resources. It’s even suitable for composts! We offer 1kg spools in BLACK, CLEAR, WHITE, GREY, GREEN, ORANGE, BLUE, PINK, PURPLE, RED, IVORY, YELLOW. We also have some great pecial Colours that glow in the dark! They come in Yellow,  Blue and Green. Order with your 3d printer and save on shipping.

    • 1KG of PLA is about 100m long in 3mm form. That is about the volume of a 1.5 liter milk carton if printing a solid object. When printing a honeycomb object,  it can be 10 times this volume or even 100 times if the object is totally hollow.
    • A standard nozzle extrudes about 2.5 meters per minute.
    • Coloured PLA is stronger and prints better than optically clear PLA.
    • Clear PLA It is somewhat self-lubricating when in sliding contact with metal surfaces.
    • Clear PLA is suitable for investment castings.
    • PLA is the preferred 3D printing filament because of it’s stability and rapid performance as well as being anti-virulent and  harmless. 
    • PLA actually smells quite pleasant during printing and  produces no noxious fumes.
    • PLA is considered safe with foodstuffs and has medical bio-neutral uses.
    • Mechanically, PLA fuses together well  when molten and will shatter rather than bend.
    • PLA is widely considered a 'hard sounding acoustics plastic',  whereas ABS is softer and more  flexible.
    • PLA vaporizes, leaving no char.
    • PLA will not degrade but breaks down if you compost it.

What kind of print plate to your printers have?

3D Stuffmaker printers do not promote  the use  heated beds. We prefer using non-toxic print plastics and print-surface tapes.

 There is much conjecture about this topic but it is mostly based on wrong assumptions and observations.

To achieve the best prints, we use an in-house machine,d dead-level, highly accurate aluminium plate covered in a surface tape. This offers excellent results.

 

How long will it take to receive my 3D printer?

    • Most orders are dispatched from our warehouse between 1-3 days of payment receipt.
    • Prices exclude any local taxes and/or duties that may apply in your country.
    • Additional shipping charges may apply for remote or difficult to reach destinations.
    • Transit time may vary depending upon the product model and destination.
    • We will ship via the following carriers worldwide:
      • TNT Express
      • DHL Express
      • Fedex Economy
      • EMS Post

Do you have any retail outlets?

iPrint Technlogies is always looking for new distributors. We currently have retailers, and are growing quickly. Keep an eye out for a retail outlet in your area. For now, you can find a full listing of our retailers here.

What kind of instructions does 3D Stuffmaker come with?

With the purchase of every 3D Stuffmaker 3D printer and 3D printer kit, we supply a very detailed assembly instruction manual. We also have our Skype technical support team on standby, so you can ask any extra questions. Along with your printer, you will also receive .stl files for various print types to help you get started. We also include 3D Stuffmaker Easy Print software for windows. If you have any trouble setting up your 3D printer, just contact support!

What kind of warranty and service guarantee do you offer?

We give a warranty that you will receive all parts to build a fully working unit and that every part left the factory after extensive testing. If you have an issue, just contact our Skype video support team for assistance.  We're happy to ship spare parts free if they fail due to faulty manufacture.  We also offer technical assistance and a broad range of spare parts to keep you printing. We do not accept any claims which go beyond what is offered above. Wear and tear  and item abuse are not covered. Warranty exclusions *The printing hot end is hot and can burn you. Use with caution. Using this devise is like using a soldering hot iron, and safety precautions are needed for its safe operation. This unit is not a toy. It is a tool, and like any other tool adult safety  and child or student supervision is needed to operate it safely.

3D printing is a revolution!

For the last 5 years, we have worked on an industrial miniaturization and CNC project that uses technology similar to reprap. This project simply puts high-tech 3D printers onto personal desktops, enabling everyone to make products that are every bit as good as leading brand products. It's a kind of industrial 3D revolution!

What is the RepRap project?

3D Stuffmaker's first 3D printers were based on RepRap blue prints, but we have evolved a lot since then!

Compared to our current models, they were based on loose experimental ideas. Our engineers have since spent countless hours re-engineering almost all parts, software and electronics so that we can provide you with reliable, low cost 3D printers. We have some of the most affordable and user-friendly printers around.

What kind of mantenance to 3D Stuffmaker printers need?

Our 3d printers require basic lubrication and cleaning. Heating elements can burn out if used outside the operating range, but can be easily replaced. The usual machine precautions apply to our 3d printer kits. Treat it with respect and it will perform at its peak. For lubrication, just wipe bearing shafts with a soft, light, soft cloth every month, to keep them shiny. Put a drop of light sewing machine (or mineral) oil on 'x z y' threaded rods and slide bearings every month. Hot end tip life depends on proper heat regulation.

How much will one spool of PLA print?

1KG of PLA is about 100m long in 3mm form. That is about the volume of a 1.5 liter milk carton if printing a solid object. When printing a honeycomb object it can be 10 times this volume or 100 times if the object is totally hollow.  A standard nozzle extrudes about 2.5 meters per minute.

What kind of printing filament do you use?

We use PLA in our 3d printers. PLA (Poly Lactic Acid) is an ideal material to use in 3D printers. It's a biodegradable polymer derived from 100% renewable resources. It’s even suitable for composts! We offer 1kg spools in BLACK, CLEAR, WHITE, GREY, GREEN, ORANGE, BLUE, PINK, PURPLE, RED, IVORY, YELLOW. We also have some great pecial Colours that glow in the dark! They come in Yellow,  Blue and Green. Order with your 3d printer and save on shipping.

    • 1KG of PLA is about 100m long in 3mm form. That is about the volume of a 1.5 liter milk carton if printing a solid object. When printing a honeycomb object,  it can be 10 times this volume or even 100 times if the object is totally hollow.
    • A standard nozzle extrudes about 2.5 meters per minute.
    • Coloured PLA is stronger and prints better than optically clear PLA.
    • Clear PLA It is somewhat self-lubricating when in sliding contact with metal surfaces.
    • Clear PLA is suitable for investment castings.
    • PLA is the preferred 3D printing filament because of it’s stability and rapid performance as well as being anti-virulent and  harmless. 
    • PLA actually smells quite pleasant during printing and  produces no noxious fumes.
    • PLA is considered safe with foodstuffs and has medical bio-neutral uses.
    • Mechanically, PLA fuses together well  when molten and will shatter rather than bend.
    • PLA is widely considered a 'hard sounding acoustics plastic',  whereas ABS is softer and more  flexible.
    • PLA vaporizes, leaving no char.
    • PLA will not degrade but breaks down if you compost it.

What kind of print plate to your printers have?

3D Stuffmaker printers do not promote  the use  heated beds. We prefer using non-toxic print plastics and print-surface tapes.

 There is much conjecture about this topic but it is mostly based on wrong assumptions and observations.

To achieve the best prints, we use an in-house machine,d dead-level, highly accurate aluminium plate covered in a surface tape. This offers excellent results.